Privacy

We keep this simple: we only collect what we need to reply to you and run our calls, and we never sell it.

What we collect

When you use the contact form or book a call, we store the details you enter: your name, email, and anything optional you choose to share, like your business name, website or notes. We use them to reply, to run the call, and to keep a record of our conversations.

Video calls, recordings and transcripts

Our calls run in your browser on Cloudflare Realtime. Your call link is private to your booking, so treat it like a password and only share it with people you'd like to bring along.

We sometimes record a call so we don't miss anything. We'll tell you before we start, and everyone in the call sees when recording is on. Cloudflare's AI services transcribe and summarise every call automatically; if we recorded any part of a call, we keep the transcript and summary of the whole call. If we didn't record, we keep neither, and Cloudflare deletes its copy within seven days. Recordings, transcripts and summaries are only for us to look back on: we don't share them, and we'll delete them whenever you ask.

Spam protection and analytics

Our forms use Cloudflare Turnstile to keep bots out. We measure visits with Cloudflare Web Analytics, which doesn't use cookies or track you across other sites.

Where it's kept

Your details, and any call recordings, transcripts and summaries, are stored with Cloudflare, which hosts this site, in its Oceania region where it can. We keep them for as long as they're useful for working with you, and delete them if you ask.

Getting in touch

To see, correct or delete what we hold about you, emailhello@cheatcode.au.